Hotel industry is hoping with the power of information technology to provide innovative services for customers, enhance employee’s collaboration efficiency and customer’s satisfaction. The industry is also hoping to efficiently control of the energy consumption in the operation, thus they can reduce the cost of operation, raise the benefit and built a green, energy efficiency, individuation hotel. The Cisco Smart + Connected Hospitality Solutions emphasize on a standard network platform to achieve the integration of communication collaboration, service and access.
At the integration of communication collaboration, Cisco integrate the foreground, background, network users, in-house users, business background management, server requests and responses into a whole network. This integration can help hotels to expand their business, improve service staff positivity, achieve a unified management, and reduce the operation cost and energy consumption. When customers call in, the hotel staff will immediately see the entire customer’s data on the customer management system and to provide customized services for the customer’s habits and preferences. The customer will receive an excellent service experience.
At the integration services, Cisco’s solution enables hotel customer to use almost all of the related services in rooms, restaurants or conference rooms through a single intelligent terminal. Customer can stay in room to browse the Internet, self-service meal, play IP phone, and control the lighting through the intelligent terminal. Meanwhile, Cisco’s solution can implement wired or wireless network access in public areas, hotel lobby, reception and restaurant. The solution also provide more flexible and convenient access for the iPhones, iPad tablets, PCs, IP phones and other different types of terminal devices.
In energy efficiency, Cisco solution provides the hotel a convenient and intuitive real-time energy monitoring, management and optimization platform to reduce all network devices energy use. Through this innovative energy management, the hotel not only to manage energy consumption on the computer, IP phone and other network devices, but also combined with other Cisco products or partner products to control and optimization the hotel’s lighting, air conditioning, elevators, security and other energy using equipment. When the hotel costumer activity in a region, the intelligent lighting will be brighten and the wireless network support will be opened. When people leave the region, all the equipment will automatically turn off.
At the integration services, Cisco’s solution enables hotel customer to use almost all of the related services in rooms, restaurants or conference rooms through a single intelligent terminal. Customer can stay in room to browse the Internet, self-service meal, play IP phone, and control the lighting through the intelligent terminal. Meanwhile, Cisco’s solution can implement wired or wireless network access in public areas, hotel lobby, reception and restaurant. The solution also provide more flexible and convenient access for the iPhones, iPad tablets, PCs, IP phones and other different types of terminal devices.
In energy efficiency, Cisco solution provides the hotel a convenient and intuitive real-time energy monitoring, management and optimization platform to reduce all network devices energy use. Through this innovative energy management, the hotel not only to manage energy consumption on the computer, IP phone and other network devices, but also combined with other Cisco products or partner products to control and optimization the hotel’s lighting, air conditioning, elevators, security and other energy using equipment. When the hotel costumer activity in a region, the intelligent lighting will be brighten and the wireless network support will be opened. When people leave the region, all the equipment will automatically turn off.